Privacy Policy

    Last Updated: August 2026

    Lightbox Creative ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information.

    Information We Collect

    We may collect the following types of information:

    • Contact Information: Name, email address, phone number, brokerage, and property address
    • Listing Information: Details about the property, package selection, and shoot requirements
    • Inquiry Forms: Information submitted through our website forms (including embedded Fillout forms) for agent pricing and staging
    • Media Orders: Listing media bookings placed through our Aryeo order form, including contact details, property address, package selection, and scheduling preferences
    • Payment Information: Billing address and payment method details (processed securely through our payment providers)
    • Communications: Records of correspondence between you and our team
    • Property Media: Photos, video, and 3D scans of the property taken during a shoot

    How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Process payments and send booking confirmations
    • Communicate with you about shoots, delivery, and updates
    • Respond to your inquiries and provide customer support
    • Deliver finished photo, video, and 3D tour media
    • Comply with legal obligations

    Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share information with:

    • Service Providers: Companies that help us process payments, send communications, host media, or provide other business services
    • Legal Requirements: When required by law or to protect our rights and safety

    Data Security

    We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your information (subject to legal requirements)
    • Opt out of marketing communications

    Cookies and Tracking

    Our website may use cookies and similar technologies to enhance your experience and analyze site usage. You can control cookie settings through your browser preferences.

    Children's Privacy

    Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

    Contact Us

    If you have questions about this Privacy Policy or your personal information, please contact us:

    Email: ryan@lightboxidaho.com
    Phone: 208-991-6297